El laboratorio de la felicidad (The Voxcentrix Happiness Lab)

Posted on Leave a commentPosted in Call Centers in Tijuana

When employees are happy, companies and organizations shine and prosper. We are more productive when we feel happy and appreciated. That is why we created our own Happiness Lab, a cultural strategy that is enabling us to transform ourselves into a happier and more productive team of brand ambassadors. Los embajadores de la felicidad aquí en […]

Voxcentrix en el 5to Encuentro de la Industria Maquiladora en Baja California - DIMBC

La familia Voxcentrix, los tenis naranjas y los call centers de Tijuana en el 5to encuentro de la Industria Maquiladora DIMBC de Baja California.

Posted on Leave a commentPosted in Call Centers in Tijuana

¿Qué tienen en común las maquiladoras y los call centers de Tijuana? Respuesta: Todas las maquiladoras y call centers de Tijuana, del país y del mundo, tienen frente a ellas el gran reto de ser capaces de crear nuevas y mejores experiencias para sus clientes y empleados.  Voxcentrix y los tenis naranjas en el DIMBC […]

call center agents

3 reasons that prove that call center agents are … freakin’ awesome!

Posted on Leave a commentPosted in Brand Ambassadors, Call Centers in Tijuana

When we say that call center agents are so awesome, we are not only making reference to their passionate, resilient and hard-working personalities. Nor are we alluding to their amazing talents for sports, board games or their good taste in music or culinary tastes. There are other attributes that make them special, different from other […]

business in tijuana

3 ways a call center can help your company map your customer’s journey to total customer satisfaction.

Posted on Leave a commentPosted in Customer Service Outsourcing

Every call center that’s been around for a while and handles customer calls on a daily basis knows about “customer service”. We receive hundreds if not thousands of customers service calls on a daily basis. We are the ears that have the insight to your customers’ needs and expectations. And all that experience and information […]

call centers en Tijuana

Call Centers en Tijuana: 5 formas en que podemos maximizar el potencial de tu negocio

Posted on Leave a commentPosted in Call centers in Mexico, Call Centers in Tijuana, Uncategorized

Los call centers en Tijuana tenemos el potencial para ser los mejores aliados de tu negocio. Llevamos más de 20 años ayudando a empresas como la tuya a crecer, mejorar su servicio al cliente, aumentar sus ventas y maximizar su potencial. El servicio al cliente se ha convertido en el nuevo marketing y lo confirman […]