Mexico call center outsourcing: calibaja and the proximity

Mexico call center outsourcing: The proximity.

Nearshoring or Mexico call center outsourcing is still the best way to do business with a foreign country.

The proximity facilitates face-to-face meetings and visits, enhancing trust and satisfaction.

Mexico is one of the top countries where US companies like yours can outsource its operations to a call center.

The Cali-Baja region.

The US-Mexico border stretches for almost 2000 miles long but it’s the Cali-Baja region the most prosperous of all. Including San Diego County, Imperial County, and Baja California in Mexico, Cali-Baja is a unique binational location ideal for business investments.

It began in 2008 as an economic development partnership with the purpose of promoting the complimentary competitive advantages offered by the region.

The Mega-Region has many competitive advantages starting with its infrastructure which includes 6 border crossings, 5 interstate freeways, 5 international airports, 2 specialized maritime port facilities and rail links.

Cali-Baja is also known as one of the top high-technology hubs in the world.

In both sides of the border, your company will access educated workforce and world-class academic and scientific research centers.

Baja California is positioned as one of the states with highest potential in this industry. Its proximity to California and its bilingual & bicultural workforce are major advantages for the companies established here.

Manufacturing centers and industry clusters are abundant, its robust internal infrastructure has been key to the recently blossoming urban/civic renaissance in Tijuana.

Industries like the medical, automotive, software and IT and Call Centers among others have been booming in the last years.

If you are flying to the region you will love the Cross Border Xpress (CBX) Tijuana Airport Terminal which is an enclosed pedestrian skywalk bridge exclusively for Tijuana Airport passengers who cross the U.S./Mexico border as part of their trip.

Proximity plays a big role in your company’s outsourcing plans. The call center industry in Tijuana has been growing exponentially in the last years with US companies looking to offer high-quality services to their clients reducing total expenditure in air travel and telephone communications among others.