“Working hard for something we don’t care about is called stress”
– Simon Sinek (author, motivational speaker, and organizational consultant.)
The 3 reasons to outsource telephone answering services
Reason 1: Focus your team on what they do best.
In life, doing what you love is happiness. In your company, loving what they do gives your team the inspiration to excel at their jobs. Having a motivated crew gives you a competitive advantage that others will only try to imitate.
A good telephone answering services partner will allow your existing staff to focus on other more important company responsibilities. Stop spending precious time on doing something that someone else can do for you and outsource your answering service. This will lower your staff’s stress level and boost their productivity.
Reason 2: Lower your operational costs.
Either for short term or long term projects, getting help answering your customers’ calls is easier and more cost-effective than ever. An experienced telephone answering company will become an extension of your team giving you the control and flexibility to add or subtract operations according to your needs.
There’s no need to spend your time and energy in recruiting, hiring and setting up an entire telephone room operation. The right partner will guide you through the process of mirroring your current US operation in Mexico taking care of all foreign regulations, employees, and taxes while maintaining complete control and maintaining your company’s business culture.
Your company will improve servicing levels and reach dramatic cost savings of 50-70% lower than your current fully loaded employee expense in the US!
Reason 3: Never miss a sales call.
According to a study made by InsideSales.com, research shows that 35% to 50% of sales go to the vendor that responds first. That’s a huge difference between taking their first call and waiting for them to call back.
Your customers are only one call away, but they will reach somebody else if you are not answering the phone. If your company is having problems taking your customers’ calls on time, get help ASAP, you may be giving away business to your competitors.
If you need a quotation or talk with someone about our telephone answering services, please reach us by phone at 619.363.8880 ext.120, talk directly with our EVP Joe Andere or email him at JOE@VOXCENTRIX.COM.
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You can also learn more about Voxcentrix, our people, our values and our brand at
https://www.linkedin.com/company/voxcentrix/