Category: Customer Experience

Customer-Service-is-your-new-marketing-strategy

Customer Service is Your New Marketing Strategy

Posted on Luis JimenezLeave a commentPosted in Customer Experience, Customer Service Outsourcing

Are you looking for additional tactics for your marketing strategy? Yes! Great customer service is your new marketing strategy for 2023. Everybody knows that 2023 will be a challenging year. But if your team is prepared to retain and delight, you are going to be just fine. Customer retention has a significant impact on a […]

7 killer tactics to Create Amazing Customer experiences

7 killer tactics for creating amazing customer experiences, according to one of the best experience strategists

Posted on Luis JimenezPosted in Customer Experience

When looking for killer tactics for creating amazing customer experiences, you should think of Shep Hyken. Forbes Magazine contributor, customer service and experience expert, he has been helping organizations create amazing customer and employee experiences for a long time. 🧡  We love his philosophy. He is one of our main references when we are looking […]