Mexico Call Center Outsourcing means short distances, similar time zones, old camaraderie, and speaking the same language. What it means for you is saving time and money recruiting, training, hiring, and all the associated costs with opening a call center in Mexico. Mexico Call Center Outsourcing means staying close to your operation, having a closer […]
3 proven tactics to increase sales when outsourcing Call Center Services in Mexico If you are a company that is looking to outsource or currently has a sales campaign using outsourced call center services in Mexico, we suggest applying these three tactics that will help increase your sales goals. These tactics are currently being used […]
3 types of call centers in Mexico you should avoid Mexico is among one of the best places for US companies to outsource some of their primary and back office services. Call centers in Mexico such as Voxcentrix have a lot of experience and offer a wide range of options when it comes to outsourcing […]
Customer Service Solutions: Making your clients feel special and appreciated. At the end of the day people won’t remember what you said or did, they will remember how you made them feel. – Maya Angelou The customer service experience. The way you make people feel after you have interacted with them says a lot […]
Becoming BRAND AMBASSADORS Voxcentrix, the Call Center of passionate brand ambassadors At Voxcentrix call center in Mexico, we have two concepts that run through the veins of the entire organization, those two ideas represent the way we approach things, they are like our mantra. Those two concepts are “Passion” and “Brand Ambassadors”. The first addresses how we […]