call center agents

3 reasons that prove that call center agents are … freakin’ awesome!

Posted on Leave a commentPosted in Brand Ambassadors, Call Centers in Tijuana

When we say that call center agents are so awesome, we are not only making reference to their passionate, resilient and hard-working personalities. Nor are we alluding to their amazing talents for sports, board games or their good taste in music or culinary tastes. There are other attributes that make them special, different from other […]

business in tijuana

3 ways a call center can help your company map your customer’s journey to total customer satisfaction.

Posted on Leave a commentPosted in Customer Service Outsourcing

Every call center that’s been around for a while and handles customer calls on a daily basis knows about “customer service”. We receive hundreds if not thousands of customers service calls on a daily basis. We are the ears that have the insight to your customers’ needs and expectations. And all that experience and information […]

voxcentrix -Poetry Contest (3)

Escribir es para quien tiene algo que decir: ganadores del concurso de poesía Voxcentrix 2019.

Posted on Leave a commentPosted in Uncategorized

Concurso de poesía – Voxcentrix 2019 “No existen más que dos reglas para escribir: tener algo que decir y decirlo” — Oscar Wilde Como bien lo dice Wilde, escribir es para quien tiene algo que decir y para probar que quienes trabajamos en los call centers en Tijuana tenemos mucho que decir, esta vez invitamos […]

Call Centers in Tijuana - desarrolla tu pasion

Desarrolla tu pasión: Una campaña de cortometrajes entre un Call Center en Tijuana y estudiantes universitarios.

Posted on Leave a commentPosted in Call centers in Mexico, Call Centers in Tijuana

A mediados de 2018,  conocimos a un grupo de estudiantes talentosos de la Escuela de Humanidades de la Universidad Autónoma de Baja California (UABC Campus Tijuana), quienes ganaron el primer concurso de creación audiovisual para universitarios organizado por un call center en Tijuana.    Desarrolla tu pasión: estudiantes universitarios y un call center en tijuana […]

Customer Service Outsourcing 1

Call Center services and our passion for creating amazing customer experiences

Posted on Leave a commentPosted in Call centers in Mexico, Call Centers in Tijuana, Customer Service Outsourcing

Every one of us has experienced an amazing customer experience at least once in our lives. Maybe you had a problem that needed to be solved or an employee went the extra mile to help you find that product you needed. The feelings and emotions of being the recipient of amazing customer service is a […]