{"id":1439,"date":"2021-03-17T18:01:41","date_gmt":"2021-03-17T18:01:41","guid":{"rendered":"http:\/\/voxcentrix.com\/blog\/?p=1439"},"modified":"2021-04-16T18:09:55","modified_gmt":"2021-04-16T18:09:55","slug":"becoming-a-customer-experience-center","status":"publish","type":"post","link":"https:\/\/voxcentrix.com\/blog\/2021\/03\/17\/becoming-a-customer-experience-center\/","title":{"rendered":"Becoming a Customer Experience Center."},"content":{"rendered":"\n<p class=\"has-medium-font-size\"> Today we want to take a moment to celebrate the transformation we have been through during the last year, moving from being just another contact center to become a real customer experience center.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">The road to success is still long, but we are loving every moment. We will learn the lessons from hard times to build a better future for all of us.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Special thanks<\/strong> <strong>to our Staff and Brand Ambassadors<\/strong> for their passion and commitment, <strong>and to our clients<\/strong> and business partners for their trust.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2019\/03\/Call-center-en-tijuana-1024x682.jpg\" alt=\"customer experience center\" class=\"wp-image-477\" width=\"768\" height=\"512\" srcset=\"https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2019\/03\/Call-center-en-tijuana-1024x682.jpg 1024w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2019\/03\/Call-center-en-tijuana-300x200.jpg 300w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2019\/03\/Call-center-en-tijuana-768x512.jpg 768w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2019\/03\/Call-center-en-tijuana-830x553.jpg 830w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2019\/03\/Call-center-en-tijuana-230x153.jpg 230w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2019\/03\/Call-center-en-tijuana-350x233.jpg 350w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2019\/03\/Call-center-en-tijuana-480x320.jpg 480w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2019\/03\/Call-center-en-tijuana.jpg 1280w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p class=\"has-medium-font-size\">We feel more aligned than ever with our mission to help our clients to create amazing customer experiences. <\/p>\n\n\n\n<p class=\"has-medium-font-size\">\ud83e\udde1We believe customer experience matters, and every interaction counts into making this a happier world.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Let&#8217;s Keep Creating Amazing Experiences!<\/strong> \ud83e\uddb8<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2021\/03\/Voxcentrix-2-1005x1024.jpg\" alt=\"voxcentrix\" class=\"wp-image-1437\" width=\"141\" height=\"144\" srcset=\"https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2021\/03\/Voxcentrix-2-1005x1024.jpg 1005w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2021\/03\/Voxcentrix-2-294x300.jpg 294w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2021\/03\/Voxcentrix-2-768x782.jpg 768w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2021\/03\/Voxcentrix-2-830x846.jpg 830w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2021\/03\/Voxcentrix-2-230x234.jpg 230w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2021\/03\/Voxcentrix-2-350x357.jpg 350w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2021\/03\/Voxcentrix-2-480x489.jpg 480w\" sizes=\"auto, (max-width: 141px) 100vw, 141px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/voxcentrix.com\/about.html\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"90\" src=\"http:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2020\/10\/banners-blogs-1.png\" alt=\"The Voxcentrix family\" class=\"wp-image-1326\" srcset=\"https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2020\/10\/banners-blogs-1.png 728w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2020\/10\/banners-blogs-1-300x37.png 300w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2020\/10\/banners-blogs-1-230x28.png 230w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2020\/10\/banners-blogs-1-350x43.png 350w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2020\/10\/banners-blogs-1-480x59.png 480w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2021\/03\/Mexico-Call-Center-Outsourcing-3-1024x481.jpg\" alt=\"voxcentrix \" class=\"wp-image-1427\" width=\"512\" height=\"241\" srcset=\"https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2021\/03\/Mexico-Call-Center-Outsourcing-3-1024x481.jpg 1024w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2021\/03\/Mexico-Call-Center-Outsourcing-3-300x141.jpg 300w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2021\/03\/Mexico-Call-Center-Outsourcing-3-768x361.jpg 768w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2021\/03\/Mexico-Call-Center-Outsourcing-3-830x390.jpg 830w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2021\/03\/Mexico-Call-Center-Outsourcing-3-230x108.jpg 230w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2021\/03\/Mexico-Call-Center-Outsourcing-3-350x164.jpg 350w, https:\/\/voxcentrix.com\/blog\/wp-content\/uploads\/2021\/03\/Mexico-Call-Center-Outsourcing-3-480x225.jpg 480w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=customerexperiencematters&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6775869674077986816\">#customerexperiencematters<\/a><a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=voxcentrix&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6775869674077986816\">#voxcentrix<\/a><a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=cxstrategy&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6775869674077986816\">#cxstrategy<\/a><a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=smes&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6775869674077986816\">#smes<\/a><a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=customerexperiencecenter&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6775869674077986816\">#customerexperiencecenter<\/a><a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=cxmanagement&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6775869674077986816\">#cxmanagement<\/a><a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=bpo&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6775869674077986816\">#bpo<\/a><a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=smbs&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6775869674077986816\">#smbs<\/a><a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=customerservice&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6775869674077986816\">#customerservice<\/a><a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=business&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6775869674077986816\">#business<\/a><a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=calibaja&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6775869674077986816\">#calibaja<\/a><a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=experienceexcellence&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6775869674077986816\">#experienceexcellence<\/a><a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=nearshore&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6775869674077986816\">#nearshore<\/a><a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=marketing&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6775869674077986816\">#marketing<\/a><a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=sales&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6775869674077986816\">#sales<\/a><a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=retailsolutions&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6775869674077986816\">#retailsolutions<\/a><a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=smallbusiness&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6775869674077986816\">#smallbusiness<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Today we want to take a moment to celebrate the transformation we have been through during the last year, moving from being just another contact center to become a real customer experience center. The road to success is still long, but we are loving every moment. We will learn the lessons from hard times to [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":1425,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[163,10,187,181,327,20],"class_list":["post-1439","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-amazing-customer-experiences","tag-brand-ambassadors","tag-contact-center","tag-customer-experience","tag-customer-experience-center","tag-voxcentrix"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Becoming a Customer Experience Center.<\/title>\n<meta name=\"description\" content=\"Today we celebrate the transformation we have been through during the last year, moving from being just another contact center to become a customer experience center.\" \/>\n<meta name=\"robots\" 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