In the past, Voxcentrix’s Executive VP Joe Andere published an article titled: “Call Centers taking over abandoned manufacturing plants, craft beer, employment and Ahi Tuna Tostadas…” that sums up the impact that Call Centers in Mexico are having in the region. From increasingly higher employment rates to the rebirth of old and abandoned industrial buildings, we wanted to share his original article with you. Joe Andere starts with a quote from a well known Mexican actor: “The whole Baja California peninsula is an energetic place, and it’s incredibly alive” -Gael Garcia According to Joe Andere: Call centers around the world are collectively a billion dollar industry. Many emerging countries like The Philippines, India, Malaysia, and Mexico are part of a booming call center industry. Mexico and the US have a close relationship but none is closer than the border city of Tijuana. Home to the most accessed border on...
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