call center outsourcing vendors Archives

This is not a typical love story, it’s one of a long business relationship made with love between Mexican Call Centers and companies in the US. American companies have been outsourcing their manufacturing, information technology, customer service, telemarketing and other operations to Mexican companies and call centers for years. It’s been a successful Oreo flavored story. Thousands of companies like Nabisco (the oreo cookie maker) have relied on Mexico as a reliable destination to outsource their operations. Mexican call centers have been providing companies in the US with Customer Service Outsourcing for more than 20 years now This long and flourishing relationship has contributed to the professionalization of companies in the region, including Tijuana and the CaliBaja megaregion. [embed]https://www.youtube.com/watch?v=u2ppfF_eZ4s[/embed] Mexican Call Centers like us have developed a profound sense of the needs US companies have. More than 20 years ago the Mexican Institute of Teleservices (IMT) was created to provide...

Mexico call center outsourcing: The proximity. Nearshoring or Mexico call center outsourcing is still the best way to do business with a foreign country. The proximity facilitates face-to-face meetings and visits, enhancing trust and satisfaction. Mexico is one of the top countries where US companies like yours can outsource its operations to a call center. The Cali-Baja region. [embed]https://www.youtube.com/watch?v=u2ppfF_eZ4s[/embed] The US-Mexico border stretches for almost 2000 miles long but it’s the Cali-Baja region the most prosperous of all. Including San Diego County, Imperial County, and Baja California in Mexico, Cali-Baja is a unique binational location ideal for business investments. It began in 2008 as an economic development partnership with the purpose of promoting the complimentary competitive advantages offered by the region. The Mega-Region has many competitive advantages starting with its infrastructure which includes 6 border crossings, 5 interstate freeways, 5 international airports, 2 specialized maritime port facilities and rail links....

call center outsourcing vendors

From Mexico with Love: A story about Mexican Call Centers and companies in the US.

Mexico call center outsourcing: the proximity.