When looking for killer tactics for creating amazing customer experiences, you should think of Shep Hyken. Forbes Magazine contributor, customer service and experience expert, he has been helping organizations create amazing customer and employee experiences for a long time. 🧡 We love his philosophy. He is one of our main references when we are looking for inspiration. Hyken wrote an article featuring a list of tactics to create amazing customer experiences and we loved them so much we decided to make our one selection. Here are our favorite... Top 7 tactics for creating amazing customer experiences according to Shep Hyken: 1. Send a thank-you note. Saying “thank you” can make miracles happen. Imagine if you send an unexpected note to say it. Business and sales are all about human relationships. If you want to create amazing experiences for your customers, invest in your relationship with them. You won’t regret it. ...
Read More
