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October 23, 2019 By aldadmin business in Tijuana

3 reasons why you should consider doing business in Tijuana

Recently, we have been meeting with many different companies who are considering doing business in Tijuana. Although most of them come from the US, a growing number of companies from other parts of the world increases every day. https://www.youtube.com/watch?v=u2ppfF_eZ4s REASONS FOR DOING BUSINESS IN TIJUANA IN 2019 Reason 1.- Competitiveness due to low-cost manufacturing. The cost of doing business in Tijuana is significantly lower than it is in the US. The cost of labor is one of the main reasons why the manufacturing industry in the city has been around for more than 50 years and is still growing. According to the Tijuana EDC, Manufacturing in Tijuana, Mexico, represents a lower cost than most countries, including China. The minimum wage in Mexico is between $4 to $5 dollars per hour, while California’s minimum wage is around $12 per hour. Lower labor costs don’t necessarily mean lower quality work. In fact,...

call center jobs for deportees in tijuana

June 6, 2018 By aldadmin Call centers in Mexico 0

From Mexico with Love: A story about Mexican Call Centers and companies in the US.

This is not a typical love story, it’s one of a long business relationship made with love between Mexican Call Centers and companies in the US. American companies have been outsourcing their manufacturing, information technology, customer service, telemarketing and other operations to Mexican companies and call centers for years. It’s been a successful Oreo flavored story. Thousands of companies like Nabisco (the oreo cookie maker) have relied on Mexico as a reliable destination to outsource their operations. Mexican call centers have been providing companies in the US with Customer Service Outsourcing for more than 20 years now This long and flourishing relationship has contributed to the professionalization of companies in the region, including Tijuana and the CaliBaja megaregion. [embed]https://www.youtube.com/watch?v=u2ppfF_eZ4s[/embed] Mexican Call Centers like us have developed a profound sense of the needs US companies have. More than 20 years ago the Mexican Institute of Teleservices (IMT) was created to provide...

April 24, 2018 By aldadmin Call centers in Mexico 3

3 proven tactics to increase sales when using Call Center Services in Mexico

3 proven tactics to increase sales when outsourcing Call Center Services in Mexico If you are a company that is looking to outsource or currently has a sales campaign using outsourced call center services in Mexico, we suggest applying these three tactics that will help increase your sales goals. These tactics are currently being used successfully by our sales agents at Voxcentrix and can help increase your sales as well. Encourage an environment of “Learning & Sharing” Have your agents share what works and what doesn’t work for them with the rest of the team and discuss these tactics as a group. The idea is for the agents to collectively share winning tactics and that they learn from each other. Here at Voxcentrix, we like to apply a model called “Do-Review-Learn-Apply”. This model consists of monitoring sessions where we listen in on actual calls allowing our sales agents to...