tijuana Archives - Page 2 of 3

October 23, 2019 By voxadmin business in Tijuana

3 reasons why you should consider doing business in Tijuana

Recently, we have been meeting with many different companies who are considering doing business in Tijuana. Although most of them come from the US, a growing number of companies from other parts of the world increases every day. https://www.youtube.com/watch?v=u2ppfF_eZ4s REASONS FOR DOING BUSINESS IN TIJUANA IN 2019 Reason 1.- Competitiveness due to low-cost manufacturing. The cost of doing business in Tijuana is significantly lower than it is in the US. The cost of labor is one of the main reasons why the manufacturing industry in the city has been around for more than 50 years and is still growing. According to the Tijuana EDC, Manufacturing in Tijuana, Mexico, represents a lower cost than most countries, including China. The minimum wage in Mexico is between $4 to $5 dollars per hour, while California’s minimum wage is around $12 per hour. Lower labor costs don’t necessarily mean lower quality work. In fact,...

Voxcentrix en el 5to Encuentro de la Industria Maquiladora en Baja California - DIMBC

August 29, 2019 By voxadmin Call Centers in Tijuana 0

La familia Voxcentrix, los tenis naranjas y los call centers de Tijuana en el 5to encuentro de la Industria Maquiladora DIMBC de Baja California.

¿Qué tienen en común las maquiladoras y los call centers de Tijuana? Respuesta: Todas las maquiladoras y call centers de Tijuana, del país y del mundo, tienen frente a ellas el gran reto de ser capaces de crear nuevas y mejores experiencias para sus clientes y empleados. Voxcentrix y los tenis naranjas en el DIMBC La familia Voxcentrix presente en el DIMBC Este año, por primera vez, nos tocó representar a los call centers en uno de los mejores eventos de la Industria Maquiladora en Baja California y en México, mejor conocido como el DIMBC… y lo hicimos portando nuestros famosos converse que llevan el color naranja que nos distingue. La oportunidad nos llegó por invitación del Tijuana Economic Development Council (Tijuana EDC) también conocido como DEITAC, quienes nos dieron la oportunidad de ser parte de su representación en el pabellón de inversión del 5to Encuentro de la Industria Maquiladora...

From Mexico with Love: A story about Mexican Call Centers and companies in the US.

July 24, 2019 By voxadmin Call Centers in Tijuana 0

HOW TO PICK THE PERFECT CALL CENTER IN TIJUANA

Picking the perfect call center in Tijuana Picking a call center in Tijuana is not as easy as picking apples. If you pick a bad apple you simply throw it away and pick another. But what if you pick the wrong call center for your company? What if you’ve signed a long term contract with a call center that is not delivering what they promised? What if you’ve spent thousands of dollars in training and invested hundreds of man-hours with the wrong call center? What if your boss is now mad at you for making a bad decision? What do you do now? In Tijuana, dozens of call centers spring up every so often to cash in on the ever-growing call center business. Many have no experience at all but believe that running a call center is easy and that anybody can do it. Plenty of these call centers will...

July 17, 2019 By voxadmin Brand Ambassadors Call Centers in Tijuana 0

3 reasons that prove that call center agents are … freakin’ awesome!

When we say that call center agents are so awesome, we are not only making reference to their passionate, resilient and hard-working personalities. Nor are we alluding to their amazing talents for sports, board games or their good taste in music or culinary tastes. There are other attributes that make them special, different from other people. Over the years we have learned a lot about our Brand Ambassadors and how amazing they are. Let’s us give you 3 reasons that prove what we are saying is true. Reason 1: Call center agents are willing to serve people like no other. “We only have what we give.” - Isabel Allende People working at call centers are particularly suited for service. Their strength and ability to help others is awe-inspiring. Here at Voxcentrix, we are so proud of our brand ambassadors because we see them going the extra mile to help others...

June 7, 2019 By voxadmin Uncategorized 0

3 characteristics a Call Center in Tijuana must have to become a great business partner.

Life is all about making the right choices and selecting a call center is no different. But sometimes, having too many choices can make matters worse and complicate the already difficult task of finding a top notch Call Center in Tijuana. In the city of Tijuana, you will find a plethora of call centers to choose from and all claiming to be the best. But how do you choose the right Call Center for your company? Here are 3 things you should look for when considering a call center in Tijuana. A great call center in Tijuana must be committed to your goals. American entrepreneur Hannah Bronfman once said that goals give us purpose (and) motivates us to make ourselves the best version. Your next business partner should listen to your goals and objectives and deliver an action plan based on your goals. Shared goals make the best situation for...

May 15, 2019 By voxadmin Call centers in Mexico Call Centers in Tijuana Uncategorized 0

Call Centers en Tijuana: 5 formas en que podemos maximizar el potencial de tu negocio

Los call centers en Tijuana tenemos el potencial para ser los mejores aliados de tu negocio. Llevamos más de 20 años ayudando a empresas como la tuya a crecer, mejorar su servicio al cliente, aumentar sus ventas y maximizar su potencial. El servicio al cliente se ha convertido en el nuevo marketing y lo confirman expertos como Dan Gingiss, quien en su libro asegura que todo gira alrededor de los consumidores. Sin ellos no hay negocio. La cuestión está en identificar ¿Qué tan inolvidables son las experiencias de tus clientes con tu marca? ¿te comprarán? ¿lo volverá a hacer? Las 5 razones por las cuales debes incluir a los call centers en Tijuana como aliados: Incrementamos tus ventas. (Telemarketing) La experta en ventas Gina Trimarco afirma que hacer negocios es como salir con alguien, lo que realmente importa es establecer relaciones a largo plazo. Muchas veces invertimos recursos para asistir...

April 11, 2019 By voxadmin Uncategorized 0

Call centers in Tijuana: A smart business move…

Once upon a time, call centers in Mexico were not very prevalent, especially not in Tijuana. A recent increase in demand for nearshore call center services has put the city on the call center map. We are very proud to be one of the pioneers of the call center industry in the city. As many people know, companies worldwide look to Tijuana to outsource manufacturing processes and it is now apparent that they are looking to the city for our Customer Engagement, Customer Service, Collections and Tech Support. And why not? Mexico is well known around the globe for its extraordinary customer service, legendary hospitality, and amazing cuisine. This translates well when you are in the people business and call centers or contact centers are exactly that, the ultimate people business. https://www.youtube.com/watch?v=u2ppfF_eZ4s Tijuana is an amazing location for a call center When I started working at call centers in Tijuana,...

April 9, 2019 By voxadmin Uncategorized 0

Voxcentrix: un call center en Tijuana con amor por los deportes.

Nuestro amor por el deporte nos une. En Voxcentrix somos fanáticos del deporte pero además somos un equipo que vive los valores del trabajo en equipo, el respeto y el compromiso que se aprenden en la cancha. En nuestro call center nos apasiona ver el super clásico Chivas - América o mejor aún, un Barça vs Real Madrid. Siendo de Tijuana, celebramos cada victoria de los Xolos, los Zonkeys y los Toros, pero también sabemos vivir una rivalidad como las de los Chicago Bears contra los Green Bay Packers , la de los Yankees contra Red Sox o la de Los Angeles Lakers vs. Boston Celtics. En las salas de nuestros call center hemos compartido grandes momentos en la historia del deporte: el milagro de Mineapolis (Vikings), el campeonato de Lebron James con Cleveland venciendo a Golden State en el juego 7 y hasta algunos nos tocó ver “la...

March 26, 2019 By voxadmin Uncategorized 0

Escribir es para quien tiene algo que decir: ganadores del concurso de poesía Voxcentrix 2019.

Concurso de poesía - Voxcentrix 2019 "No existen más que dos reglas para escribir: tener algo que decir y decirlo" — Oscar Wilde Como bien lo dice Wilde, escribir es para quien tiene algo que decir y para probar que quienes trabajamos en los call centers en Tijuana tenemos mucho que decir, esta vez invitamos a todos los miembros de la familia VOXCENTRIX a escribir y compartirnos uno de sus poemas en el concurso interno de poesía 2019. Boleta para participar en el concurso. Somos un call center con muchas ideas Una vez más nuestros Brand Ambassadors estuvieron inspirados y demostraron que somos una comunidad muy diversa como call center y eso enriquece nuestra cultura como individuos, como equipo, familia y empresa de Tijuana. No obstante, como en todo concurso, sólo puede haber un ganador. Leer cada uno de los poemas fue una gran experiencia, sin embargo, como en toda...

March 15, 2019 By voxadmin Call Centers in Tijuana 0

Tijuana Call Centers are making a difference in the world, one call a time.

When organizations work together in pursuit of a common goal, amazing things happen. For years, Tijuana Call Centers have been working hand in hand with US companies, making the world a happier place, one call at a time. We have been helping people (and customers) solve their problems. 2019, is seeing a huge increase in new companies coming to the city of Tijuana looking for Call Centers to partner with. The competitive advantages that Tijuana offers are unique due to the close proximity to the US. These not only include competitive labor costs but also modern infrastructure, easy access to the US, legal certainty for foreign investments as well as a bicultural and well-educated workforce, among many others. We want your customers to have such great experiences that they will want to tell others about it. Tijuana Call Centers, are here to help organizations like yours elevate their customer service standards. We...